Terms and Conditions mbi345 – Complete Platform Usage Guide

These Terms and Conditions ("Terms") govern the relationship between mbi345 ("we", "Platform") and any individual ("you", "member") who accesses or uses the mbi345 platform through the official website, mobile app, or any other official channel.

By registering an account, logging in, making a deposit, playing any game, or using any platform feature, you expressly and irrevocably agree to comply with these Terms. If you do not agree with any part of these Terms, please stop using the platform immediately.

Mbi345 reserves the right to modify these Terms at any time. Changes take effect as soon as they are published on the platform. Continued use of the platform after changes are published constitutes acceptance of the updated terms.

To register and use the mbi345 platform, you must meet all of the following eligibility requirements:

• Age at least 18 years old on the date of registration
• Are legally eligible to enter into a binding contract
• Not included on the gambling exclusion list of any government body or regulatory authority
• Registering on your own behalf and not on behalf of another person
• Has never been banned by mbi345 previously for a terms violation

Each individual is only permitted to hold one account only at mbi345. Multiple account registrations by a single individual are strictly prohibited and may result in the closure of all associated accounts along with forfeiture of all balances and bonuses.

Mbi345 reserves the right to request proof of identity, age, and residence at any time through the KYC (Know Your Customer) process. All information you provide during registration and the KYC process must be truthful, accurate, and up to date.

You are fully responsible for the security of your account, including your password and login credentials. mbi345 will not be liable for any losses arising from unauthorised access to your account if you fail to take reasonable precautions.

• Do not share your password or login credentials with anyone
• Enable two-factor authentication (2FA) for added protection
• Notify the mbi345 support team immediately if you suspect unauthorised access to your account
• Log out of all devices after you finish playing, especially on shared or public devices

Your mbi345 account is strictly for personal use only. You are prohibited from transferring, selling, or granting access to your account to any other party. Transactions between mbi345 member accounts are also prohibited unless conducted through channels officially recognised by the platform.

All deposits and withdrawals at mbi345 are subject to the minimum and maximum limits set for each payment method. Current limits can be reviewed in the Finance section of your account.

• All deposits must be made using a payment method registered in your own name
• Mbi345 reserves the right to reject deposits suspected of originating from illegal sources or fraudulent activity
• The first withdrawal to a new account may require additional security checks
• Withdrawals will only be processed to accounts whose ownership has been verified by the relevant member
• Mbi345 does not charge any processing fees for standard withdrawals
• Processing times depend on the chosen withdrawal method – e-wallets within 1–5 minutes, DuitNow instantly, and bank transfers within 1–3 hours

Accounts suspected of involvement in money laundering will be blocked immediately without prior notice, and all relevant information will be shared with the appropriate authorities in accordance with applicable Malaysian law.

All bonuses and promotions offered by mbi345 are subject to specific terms stated alongside each offer. It is your responsibility to read and understand the bonus terms before accepting them.

• The welcome bonus may only be claimed once per new member
• Every bonus carries a wagering requirement that must be met before funds can be withdrawn
• Wagering requirements, validity periods, and eligible games are clearly stated in each promotion's terms
• Mbi345 reserves the right to cancel bonuses obtained through dishonest means or system abuse
• Bonuses are non-transferable to other members
• Using multiple accounts to claim the same bonus is strictly prohibited

Mbi345 reserves the right to modify, suspend, or terminate any promotion without prior notice. mbi345's decisions regarding bonus eligibility are final.

All games on the mbi345 platform use a certified random number generator (RNG) verified by independent third-party auditors. Every game result is completely random and cannot be manipulated.

• Each game has specific rules that must be followed
• The RTP (Return to Player) value for each slot game can be checked in the relevant game information
• In the event of a technical disruption during an active game, mbi345 reserves the right to void or restart the round in question
• Results recorded by the mbi345 server system are final in any dispute relating to game outcomes
• The use of any assistance software, bots, or other unauthorized methods to gain an unfair advantage is strictly prohibited

In the event of a technical error resulting in an incorrect payout, mbi345 reserves the right to correct the error and adjust your account balance accordingly. Payments made as a result of a technical error are not considered valid wins.

The following actions are strictly prohibited on the mbi345 platform and may result in disciplinary action, including account closure and forfeiture of wins:

• Registering more than one account using the same or different identities
• Providing false or misleading information during registration or the KYC process
• Using another person's account or allowing others to use your account
• Intentionally exploiting system bugs or technical errors for personal gain
• Using automation software, bots, or unauthorised third-party tools
• Launching cyberattacks, hacking attempts, or any activity that could compromise platform security
• Conducting money laundering or financing illegal activities through the platform
• Abusing the bonus system, such as bet hedging intended to meet wagering requirements without genuine risk

Mbi345 is committed to protecting the privacy and personal data of all members in accordance with applicable data protection laws in Malaysia. Data you provide to us will be used solely for service operation, identity verification, and legal compliance purposes.

By using the mbi345 platform, you agree that we may process your data including your name, contact information, financial information, and usage data for the purposes stated in our Privacy Policy. For more information on how we handle your data, please refer to Privacy Policy available on this platform.

Mbi345 reserves the right to suspend or close any member's account without prior notice if:

• A breach of these Terms and Conditions has occurred
• Suspected fraudulent activity, money laundering, or other illegal activities have been detected
• Information provided during registration is found to be false or inaccurate
• Required to do so by the relevant authorities

Members may also close their own accounts at any time by contacting the mbi345 support team via live chat. All valid balances not subject to any bonus conditions will be returned to the member through an appropriate withdrawal method once the review process is complete.

Members who engage in responsible gaming may apply for self-exclusion for a chosen period. During the self-exclusion period, your account will be frozen and you will not be able to access the platform.

To the extent permitted by applicable law, mbi345 shall not be liable for any direct, indirect, consequential, or special losses arising from the use of this platform, including but not limited to:

• Financial losses resulting from gambling activity
• Service disruptions caused by technical factors or force majeure
• Actions or omissions by third parties beyond mbi345's control
• Device damage or data loss related to the use of the platform

The mbi345 platform is provided on an "as is" basis. We make no guarantee that the platform will always be available without interruption or entirely free from errors at all times.

Mbi345 reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on the platform.

We will endeavour to notify members of significant changes via platform notifications or email to your registered address. However, it remains your responsibility to review these Terms periodically to ensure you are always aware of the latest version.

Continued use of the mbi345 platform after any amendment is published constitutes your acceptance of the revised terms.

If you have any questions, concerns, or complaints regarding these Terms and Conditions, please contact the mbi345 team through the following channels:

• Live Chat: Available 24/7 via the chat icon on the platform
• Support Email: [email protected]
• FAQ Page: Many frequently asked questions have been answered at FAQ page our

The mbi345 support team, fluent in Bahasa Malaysia, is ready to assist you at all times. We are committed to responding to all enquiries in a timely manner and ensuring every issue is resolved fairly and transparently.